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Track & Retrieve Process

How The Retrieval Process Works

1
Item Detained for Assessment
Upon entry, goods may be subjected to inspection in accordance with import regulations.
[Check Status]
2
Notification Issued to Consignee
A formal notification is sent to the consignee regarding the current status and reason for detention.
3
Payment Request for Clearance Procedures
Where applicable, the consignee is required to settle outstanding levies, duties, or filing charges before processing can continue.
4
Documentation Filing and Clearance
Upon confirmation of payment, required documentation is filed and clearance procedures are initiated.
[Track Progress]
5
Final Verification and Release
After verification, the consignment is approved for release or further instruction is issued.
6
Dispatch or Authorized Collection
Goods are either dispatched through approved logistics or made available for authorized collection as specified in the release notice.